Customer service is a top priority in this role. We aim to create a warm, welcoming and highly professional experience for every client and guest.
Event Sales & Client Management
● Respond to incoming event inquiries in a timely and professional manner
● Schedule and lead venue tours for prospective clients
● Prepare proposals, pricing, and contracts for events
● Manage the booking process from inquiry through confirmation
● Maintain an organized pipeline of leads and bookings
● Guide clients through event packages and additional services including coordination and photo/video offerings
Event Planning & Production
● Lead planning calls with clients
● Develop event timelines and run-of-show documents
● Coordinate vendors including caterers, planners, photographers, and production teams
● Manage event logistics including load-in, setup, and breakdown
● Oversee event execution on-site
● Coordinate event staffing and support the overall guest experience
Event Coordination Program Development
A key focus of this role will be helping us expand our event services by developing an in-house coordination offering.
Responsibilities include:
● Creating coordination packages that can be offered as add-on services to clients
● Developing planning workflows, timelines, and templates
● Managing vendor communication and event logistics leading up to events
● Executing day-of coordination for select events
● Identifying opportunities to increase event revenue through planning and production services
Brand Partnerships & Outreach
This role will help grow our venue’s visibility and bookings through strategic partnerships and outreach.
Responsibilities include:
● Building relationships with brands, agencies, and marketing teams
● Identifying opportunities for brand activations, launches, and creative events
● Pitching our studio as a venue for brand experiences and content-driven events
● Collaborating with brands on sponsored community programming and creator events
● Helping develop event packages that combine venue rental with photo/video production services
Community Programming
Our studio regularly hosts creative programming including monthly creator days, workshops, and community gatherings.
Responsibilities include:
● Managing monthly creator days and creative community events
● Supporting the development of workshops, panels, and community events
● Identifying brand sponsorship opportunities for select programming
● Helping expand partnerships within Chicago’s creative community
Our Team & Culture
We are a small but mighty team that works closely together to bring ideas to life. Our studio is built on collaboration, creativity, and community, and we are committed to maintaining a space that is inclusive, diverse, and welcoming. While this role will lead our events program, we work very collaboratively and value team members who are excited to brainstorm, share ideas, and contribute to the growth of the studio. We value curiosity, initiative, and a willingness to jump in where needed — our best work happens when we collaborate and support each other. Everyone on our team contributes to creating a positive and supportive environment for our clients, guests, and creative community.
The Type of Person Who Thrives Here
This role is ideal for someone who:
● Is extremely organized and detail-oriented
● Is a strong writer and communicator
● Leads with kindness, warmth, and professionalism
● Provides exceptional customer service and client care
● Enjoys collaborating and brainstorming with a small team
● Is adaptable and comfortable wearing multiple hats when needed
● Is excited about supporting and growing Chicago’s creative community
Qualifications
● 4+ years of experience in events, venue operations, hospitality, or experiential events
● Strong organizational and project management skills
● Excellent written and verbal communication skills
● Experience coordinating vendors and managing event logistics
● Ability to manage multiple events and projects simultaneously
● Comfortable with required evening and weekend hours when events are scheduled
Bonus experience:
● Events management
● Brand activations or experiential marketing
● Creative community programming
● Photography or production environments
● Partnership or sponsorship development
We offer a flexible hybrid work environment. Remote work is supported, with on-site attendance at our South Loop venue required for events and other in-person needs as determined by The Studio calendar.
Access to a reliable vehicle is preferred to support studio operations, errands, and occasional supply runs.
Responsibilities
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@thestudiochicago
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